The Lunette team really do like receiving your questions, comments and concerns - YES, even the really unique ones! We understand that menstrual cup use doesn't come easy to everyone and a few questions might arise regarding your anatomy and how the cup works. We want to help you love your Lunette menstrual cup just as much as we do!
How are menstrual cups different than tampons?
The Lunette menstrual cup is made of medical grade silicone…not cotton or rayon- which can dry you out. Plus, the Lunette cup’s capacity is much greater than tampon’s. The Lunette model 2 can hold (30ml) 1 fl oz of liquid compared to a super absorbency tampon which can hold only 12-15 grams. We have more menstrual cup and tampon comparisons here.
HELP! Why can’t get my menstrual cup inserted comfortably?
You may not be able to get the menstrual cup to fit right the first time, but with a bit of practice you will be able to insert the cup like an expert. Check out these folding methods here. Every body is different so if one fold doesn’t work well for you try another one! You also don’t need to wait for your period to start before you can try out your menstrual cup- it’s perfectly OK to do a “dry-run”- especially since the Lunette cup wont dry you out. Check out more useful tips for insertion here.
Why am I having difficulties removing my cup?
Relax. The first few times using the cup you may feel that removing your cup is a complicated process. After a few tries you’ll realize that it can actually be quick and simple! Break the seal by squeezing the bottom part of the cup until you feel or hear the suction release. Then, gently rock the cup from side to side while pulling down. Make sure that you do not pull the cup out by the tab alone! Our website has some good tips for the removal of the Lunette menstrual cup.
How do I clean my menstrual cup?
The Lunette cup should be cleaned before and after your cycle and after emptying. We suggest boiling your menstrual cup for 5 minutes. If this is not a good option for you (say, while you’re out shopping or camping) wipe your cup out with toilet paper or use a Lunette disinfecting wipe.
Are colored cups safe?
Yes. The dye used in Lunette menstrual cups is FDA approved for medical and food use. The colors don’t contain heavy metals or phthalates. We don’t use really bright colors or glitter in our products- we choose our colors very carefully so they are truly safe to use inside the vagina. Plus the type of dye used in the Lunette menstrual cups are inside the silicone so it’s not possible for the color to leach like with some cheaper dyes which are also used in other menstrual cups.
What about leakage? My cervix is tilted and shortly after placement I experienced small bit of leakage.
The problem can be that the cup is a bit tilted too. Then it doesn't face your cervix properly and lets some of the leak pass the cup. Here is a video about how to make sure your cup is its place!
Is it actually necessary to sanitize your cup with sanitizing tablets, boiling water, or disinfecting wipes, or is it okay to just wash it with unscented soap?
We highly recommend to use only our cleaning products because they are the only ones that have been made exclusively for Lunette cups. We have tested them and we can guarantee they don't harm you or your cup. It is good to disinfect the cup before and after your period to make sure there isn't any stains left in cup so nothing ugly will start to grow in them. Boiling for 10 minutes (for the very fist time 20 minutes) and our cup wipes are the best and easiest way to do that. Normal soap is not good for many reasons: their pH is normally not optimal, they can contain oils which is super bad for the cup and they can leave some remains to the cup. Your body or the cup cannot handle it. All in all if you wanna make sure you don't do any harm to you or your cup use our products. The cup cleanser is super sufficient and one bottle lasts easily a year.
Is it dangerous that the cup reaches to my cervix?
It is not dangerous, only slightly uncomfortable.
I've never used a cup before. Is it hard?
Some say it is super easy and they got it right right away. Some said it took five periods before they got it right! When you try the cup for the first time read the instructions well and try to be as relaxed as possible. Try different kinds of foldings and positions and get to know your body. Wash your hands and use your fingers and a little mirror to learn what's your body like. If it doesn't go well for the first time do not panic. It can take some time but i'm sure you'll learn it! You'll find a blog post about the topic here.
What's the best remedy for back cramps? I normally don't get back cramps but this month I have them something fierce!
There are a lot ways to ease menstrual pain and something that works for one might not work for another. Here is a blog post about the ways cuppers find most effective. We also recommend trying period yoga!
My first cup has been unused in it's bag for quite a long time, can I still use it?
If the cup looks fine (no creficies or so) you can totally use the same cup.
What materials other than silicone are appropriate for menstrual cups?
Latex is fine too but people might be allergic to it. There are also cups made from TPE plastic which apparently is safe. It's not a material we use we can't say anything for certain.
Feel free to ask us anything any time you want! We are here for you!